The main difference is the design! The Canyon models have a bit more reinforcement on the top end of the shoe, so more suitable for hikes for example. While the Monsoon is just a bit lighter and more suitable for water activities. They are both lightweight, odorless and quick drying.
There are quite a few differences, such as improved water and odor resistant treatments, and new flat sprint laces. There is also a new counter shape, which is a soft yet stable shape that hold your sides and the inner heel with the correct strain that will make you forget you’re wearing shoes. It’s super comfortable, and new heel reinforcement, which provides excellent soft and stiff reinforcement. Jungle also has a thermo-shaped and seamless lining that reduces the the layers of materials, which works to reduce absorption and weight, and making it super breathable!
You have 30 days from the delivery date to request an exchange and 14 days to request a refund.
A quick heads up: To make a successful return, we just need the item(s) you are returning to be in new, unused condition and in the original packaging.
Customers located in Spain, Italy, France, Germany, Belgium, Austria, US, Switzerland and The Netherlands:
Exchanges: We will provide you with a prepaid postage label for your return. You will be able to download this, and attach it to your parcel.
Refunds: We will provide you with a postage label for your return. You will be able to download this. The cost of this label is 20€ and will be deducted from your total refund amount.
Customers located in countries not listed above:
Exchanges and Refunds: You will need to cover the cost of shipping your parcel back to our warehouse. We will provide you with details of the nearest warehouse to your location during the return process.
Just so you know... we are able to process exchanges much quicker than refunds. As soon as your exchange return is in transit to our warehouse, we can ship out your new selected product. However, with refund returns, we cannot begin to process the refund until we have received your return and the item has been inspected, which can take several days after receiving the product. There may also be an additional wait depending on your banks processing times.
Yes, we can refund your order value and provide you with a prepaid shipping label within 14 days from the point of delivery. The cost of this label is 20€ and will be deducted from your total refund amount.
If our shipping carrier attempts delivery to you and the package returns to our warehouse (either because you’re not there, the wrong address was provided or you moved without notifying us) it will be the buyer’s responsibility to pay the shipping fee of 9.90€ to reship the order. When you receive your tracking number, please keep an eye out for the package.
All of our NON crowdfunding products are sent from the European Union. Therefore, customers who have orders shipped to the European Union will not be charged custom fees.
However, customers who purchase orders outside of the European Union, in some cases, customs fees can be charged and it is the buyers responsibility to pay for any Import, Duty, VAT and Customs Fees that may apply for shipping to their country.
We do apologize for any inconvenience this may cause.
At Tropicfeel, we don't consider sustainability a tool for marketing, but rather an important responsibility, which we work towards improving every day. We activate the power of collaboration to challenge the fashion industry, leveraging crowdfunding platforms as a route to streamline our production processes and create timeless designs.
We work with nominated suppliers that can offer us traceability at each step of the production process, building relationships based on quality and transparency, and our external agency B.COME measures the impacts behind the products we produce and consume. We have also partnered with Cosmo and Bloom to use recycled and eco materials in our travel gear.
Additionally, we collaborate with organizations that aim to protect our wildlife and environment, and give back 1% of our sales to keep natural wonders alive, so our future generations can experience them too.
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