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RETURNS & EXCHANGES

Looking to make a return or exchange?

No problem! We’re here to help. It will only take a few minutes and you’ll be good to go. We just need your order number, and your email to proceed.

Our Return Policy

Something not quite right? All good, we’ve got you covered with two different return options. You can return or exchange your products.

Exchanges

We offer free exchanges for all countries within 60 days from the point of delivery. We will provide you with a prepaid postage label for your return during the process. Please follow the instructions that we will provide you .

Refunds

If you are not completely satisfied with your order, we offer a full refund within 60 days from the point of delivery. We will provide you with a postage label for your return during the process. Returns are free of charge for all countries except for the list below.*

*Customers located in the following countries:
AE, IL, HK, JP, SG, AU - the cost of the return label is 20€.
CA, CH - the cost of the return label is 10€.
Please note that this amount will be deducted from your total refund amount.

Gift exchanges

Received a gift that isn't quite right? No worries, our Customer Happiness team can help you! Contact us to support@tropicfeel.com

FAQs

Click here to read our FAQs

Still need help?

We’ve got you covered. Shoot us an email over at support@tropicfeel.com and we’ll be happy to sort things out.

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