The best way to clean all of our backpacks is to wipe the inside and outside after each trip with a damp cloth and to air dry. We do not recommend fully submerging our backpacks in water. If the stain is hard and you need to use mild soap you may. However do not apply the soap directly onto the product, use a damp cloth to apply it. We always recommend non-toxic, environmentally friendly soap options.

Here at Tropicfeel we always look for the most sustainable solutions for our products and their environment. Most of the main materials used on our Hive Backpack are 100% recycled materials, they are also made by factories with major certifications in this topic.

Yes, none of the materials used in this product is animal-based or related, the entire production process meets all the terms to qualify as a vegan product.

This product is manufactured in Vietnam by one of our longest partnership manufacturers.

All of the materials in the backpack have either DWR (Durable Water Repellent) treatment, PU coating, or both. This
makes the backpack itself weatherproof & water repellent. During a day of heavy rain, it is possible that water could enter through the seams.

Hive is a combination of all the great features of our Nest and Shell backpack. Hive has an urban and clean look and is our most versatile and expandable backpack yet. It has a wide range of useful accessories to uprise its adaptability in every situation. Hive has been built with the dynamic lifestyle of digital nomads and creators in mind and is our most technical backpack yet!

The main materials of the backpack and accessories are 100% Recycled Polyester Fabrics with DW finishes in both the lining & main materials.

Regular shipping usually takes from 2 to 7 business days. Delivery times and cost may vary according to the shipping option and destination.

We have warehouses in the US, UK & Germany. We do our very best to ship from the nearest warehouse, however, this is not guaranteed and depends on stock availability.

You can find more information here.

You will have 30 days from the delivery date to request an exchange or a refund. We need the item(s) to be in an unused condition, in their original state and packaging.

Exchanges: We offer free exchanges for all countries within 30 days from the point of delivery.

Returns: If you are not completely satisfied with your order, we offer a compensation within 30 days from the point of delivery, once it is validated. We will provide you with a partially paid postage label for your return during the process, if applicable.

For more information on shipping and return information, please visit our FAQ page here.