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Earn points on purchases and selected actions. Your points become credit for you next order.
Get early access to selected launches, private drops and exclusive Nation sales.
Access exclusive benefits from partners like Holafly, WeRoad and IATI as you level up.
Exploration starts here.
Always moving, always connected.
Exploration is what you are.
What is Nation?
Nation is Tropicfeel's loyalty program. Every purchase you make earns you points, which convert into real credit you can spend on future orders. The more you engage, the higher your tier — and the better your perks.
How do I Join Nation?
Just create a Tropicfeel account (or log into your existing one) and sign up for Nation. It takes less than a minute — and you'll earn 5 points the moment you do.
Is it free to join?
Yes, completely free. Always.
I was a member of the old Nation program. What happens to my account?
To join the new Nation, simply log in to your Tropicfeel account and sign up for the program. It takes less than a minute.
Your points from the previous program will be transferred once you join. Because the new Nation uses a different points system, your balance is converted at a fair rate — the value of your points is preserved, even if the number you see looks different.
Perks and benefits earned in the previous program can't be carried over. To make up for this, we've added a special credit to your account as compensation, which you'll find waiting for you when you join.
Please note that order history and referrals from the previous program won't carry over. Anything you do from here on will count toward your new Nation account.
I just bought something - can I still get points for that purchase?
Yes! As long as you join Nation within 72 hours of placing your order, that purchase will count toward your points. After that window, we won't be able to apply them retroactively.
Can I unbsuscribe at any time?
Yes, you can leave Nation at any time from your account settings. Your accumulated credit won't disappear — but any pending points or credit (from orders placed in the last 30 days) will be lost.
How many tiers are there in Nation?
Nation has three tiers, based on your total accumulated points:
Tier 1 · 0–250 pts
Tier 2 · 251–599 pts
Tier 3 · 600+ pts
The more you shop and engage, the faster you climb.
How do I move up to the next tier?
Your tier is determined by your total lifetime points. As soon as your points cross the threshold for the next tier, you move up automatically.
Will I drop a tier if I spend my credit?
No. Using your credit reduces your credit balance, but your points total never goes down. Your tier is always based on points earned — not credit remaining — so redeeming your rewards will never move you to a lower tier.
Can I lose my tier over time?
Once a year, on December 31st, members who haven't earned any points in the past 12 months are adjusted. If that's you:
The best way to avoid this? Stay active — any purchase or engagement action resets the clock.
What do I get at each tier?
Tier 1 – Devoted (0-250 pts)
Devoted members can earn credit on purchases (€1 spent = 1 point), receive a birthday reward gift, get early access to shop before everyone else, and enjoy exclusive offers with special discounts.
Tier 2 – Nomadic (251-599 pts)
Nomadic members get everything in Tier 1, plus partner perks with benefits from selected brands.
Tier 3 – Ultimate (600+ pts)
Ultimate members get everything in Tier 2, with double exclusive offers and double partner perks.
How do I earn points?
The main way is shopping: €1 spent = 1 point. You can also earn points through:
When do my points get added to my balance?
After each purchase, your points stay in a pending state for 30 days. This window exists so we can account for any returns. Once those 30 days pass without a return, the points are automatically confirmed and added to your balance.
Do my points ever expire?
Your points don't expire under normal circumstances — but if you go 12 months without earning any points, the annual adjustment on December 31st will reduce your balance by 50%. Stay active and you'll keep everything you've earned.
What happens to my points if I return a product?
No points are lost — because none were confirmed yet. When you place an order, points are held in a pending state for 30 days. If you return within that window, the pending points are simply cancelled. If the 30 days pass without a return, they're confirmed and added to your balance automatically.
Where can I check my points?
You can see your full points history and current balance from your account dashboard at any time.
How does credit work?
Every 100 points = €10 in credit. Just like points, credit from a purchase is held as pending for 30 days before being confirmed and added to your balance.
Does my credit expire?
Your confirmed credit balance does not expire. Pending credit — from orders placed in the last 30 days — will be cancelled if you return the order or leave Nation during that period. Once confirmed, it's yours to keep and use whenever you like.
How do I redeem my credit?
At checkout, simply select how much credit you'd like to apply to your order. Easy.
Is there a minimum amount required to use my credit?
Yes. You can use your available credit on any order, provided that the final amount you pay after applying your credit is at least the equivalent of €50 in your local currency. The minimum amount is automatically adjusted to your local currency. If applying your credit would reduce the amount you pay below this threshold, you won't be able to use your credit on that order.
Can I use my credit together with a discount code?
No. Credit cannot be combined with discount or promotional codes.
However, you can use your credit on products that are already discounted, provided that the final amount you pay after applying your credit is at least the equivalent of €50 in your local currency.
If you have both a discount code and available credit, you'll need to choose whether to apply your credit or use the discount code for your order.
Does spending credit earn me more points?
No. The portion of your order paid with credit does not generate additional points or credit. Points are earned only on the amount paid with real currency.
What happens to my credit if I leave Nation?
Your confirmed credit balance stays in your account. Any pending credit — from orders placed in the last 30 days — will be lost.
