Returns & Exchanges
Looking to make a return or exchange?
No problem! We’re here to help. It will only take a few minutes and you’ll be good to go. We just need your order number, and your postal or zip code to proceed.
Our Return Policy
Something not quite right? All good, we’ve got you covered with two different return options, with free return shipping available on exchanges for select countries.
Exchanges
Need something a little different? Sure thing. Starting from the day of delivery, you have 30 days to exchange your order for a new size, color or model.
Refunds
Prefer to have your money back? You got it. Starting from the day of delivery, you have 14 days to ask for a refund for your order.
Click here to know a little more about our different return options so you can choose the best one.
Gift exchanges
Received a gift that isn't quite right? No worries, our Customer Happiness team can help you! Contact us to support@tropicfeel.com
Still need help?
We’ve got you covered. Shoot us an email over at support@tropicfeel.com and we’ll be happy to sort things out.