Returns & exchanges

RETURNS & EXCHANGES

Looking to make a return or exchange?

No problem! We’re here to help. It will only take a few minutes and you’ll be good to go. We just need your order number, and your email to proceed.

Proceed with my return

Exchanges

We offer free exchange for all countries within 30 days from the point of delivery. We will provide you with a prepaid postage label for your return during the process. Please follow the instructions that we will provide you.

Remember that If you need to change the shipping address for your exchange order, please reach out to us at support@tropicfeel.com before submitting your request.

Please note that we can provide one prepaid return/exchange label per order.

Refunds

If you are not completely satisfied with your order, we offer a refund within 30 days from the point of delivery. We will provide you with a postage label for your return during the process.

Please find the cost of the returns per country below:
European Union: 4,90€ (except DE)
UK, USA, DE: 7,90€
Canada, CH: 10€
AU, HK, AE, JP, SG: 20€

Please note that this amount will be deducted from your total refund amount.

Gift exchanges

Received a gift that isn't quite right? Contact us to support@tropicfeel.com

FAQs

Click here to read our FAQs

Still need help?

Shoot us an email over at support@tropicfeel.com and we’ll be happy to help you.

Cart