Shell Backpack

Shipping

Regular shipping usually takes from 2 to 7 business days. Delivery times and cost may vary according to the shipping option and destination.

If you are buying a pre-order product, the delivery time will change depending on the product chosen. You will find this information in the product description, cart, or at checkout.

We have warehouses in the US, UK & Germany. We do our very best to ship from the nearest warehouse, however, this is not guaranteed and depends on stock availability.

You can find more information here.

Returns & Exchanges

You will have 30 days from the delivery date to request an exchange or a refund. We need the item(s) to be in an unused condition, in their original state and packaging.

Exchanges: We offer free exchanges within 30 days from the point of delivery.

Returns: If you are not completely satisfied with your order, we offer a compensation within 60 days from the point of delivery, once it is validated. We will provide you with a partially paid postage label for your return during the process, if applicable.

For more information on shipping and return information, please visit our FAQ page here.