Regular shipping takes from 2 to 7 business days. We also offer express shipping in selected countries.
Delivery times and cost may vary according to the shipping option and destination.
We have warehouses in the US, UK & Germany. If the delivery address is in one of these locations, you do not have to pay duties.
You will have 30 days from the delivery date to request an exchange or a refund. We need the item(s) to be in an unused condition, in their original state and packaging.
Exchanges: We offer free exchanges for all countries within 30 days from the point of delivery. We will provide you with a prepaid postage label for your return during the process.
Returns: If you are not completely satisfied with your order, we offer a full refund within 30 days from the point of delivery. We will provide you with a postage label for your return during the process. Returns are free of charge for all countries except for the list below.*
*Customers located in the following countries:
AE, HK, JP, SG, AU - the cost of the return label is 20€.
Canada, CH - the cost of the return label is 10€.
Please note that this amount will be deducted from your total refund amount.
For more information on shipping and return information, please visit our FAQ page